Dear Michel, Malcolm and Thaba team,
On behalf of Veyance, we would like to thank you for your effort towards yesterday morning’s function.
The set up looked beautiful, food was great, nature walk was fabulous and the waitrons service was also very good.
Our sincere thanks,
Paul van Zyl
Marketing and Sales Administration Manager
I trust this mail finds you well.
I just thought I would bring to your attention the exceptional service that we have received from Nicole Barkley with regards venue hire for Standard Bank IT Architecture to be held on 5 December 2014. I am left with nothing but admiration since she exemplifies the epitome of professional service. Her customer care as well as product knowledge is beyond reproach. Dealing with her is such a good breath of fresh air.
She is truly an asset to your organisation. I have always not been available to take her calls due to my tight schedule, she would always follow up with a professionally worded e-mail keeping me updated at all times. We met up with her today to go through the final preparations for the function, and boy oh boy, what a pleasure it was discussing with her as she steered us in the correct direction.
To sum it all up, we were impressed by her handling our year end function preparations.
I trust she is valued as such by your organisation.
Pardon Kasambara | Head Business Enablement
Hi, Maxine and Spa Team
I just want to thank you and your team for the great service I received Friday night and Saturday Morning.
Everything was spot on your porters are very friendly and welcoming.
From the moment we arrived Friday night I received a very warm welcome.
Thanks for the professionalism displayed on the 2 days.
This wouldn’t have been possible without the team efforts displayed in my engagement request.
We will definitely refer family and friends to use your facilities.
Keep up the great work
Thanking you and Kind Regards
Dear Elrine and the Thaba Ya Batswana Team
Just a quick note, on behalf of Total HSEQ, to thank you for a great couple of days spent at your wonderful venue.
The service was beyond reproach and nothing was too much to ask.
A special word of thanks must also go to your operations team as well as your support staff.
Conference and Events Manager
My contacts as promised.
I would just like to take this opportunity to thank you for such an enthusiastic and informative walk when we were there with the kids last weekend, they have not stopped talking about you and all the special things you had taught them.
Needless to say we will see you again.
General Manager Exploration – Southern Africa
& Johannesburg Office Head
RTX Africa Europe Region
Dear Nicole & Elrine
Just a short note to say thank you for the professional manner in which you supported SMEC South Africa during our conference this week.
It was an absolute pleasure working with you both in the preparation phase and also during the conference.
The delegates all had a memorable time at the venue.
Cynthia McArthy | PA to CEO, Dr Thomas Marshall
Dear Nicole and Thaba Team
Where Next would like to offer our heartfelt THANKS to you and your wonderful team at Thaba. Every person there made yesterday’s Nedbank event and the Cummins event last week a resounding success.
The staff are exceptional! From the initial and continued contact with yourself, to the event staff (Peter, Rogan, Wonder and Derrick), to the catering staff (Kevin and Team)… we receive only the most professional and efficient service at all times. You all go out of your way to assist us with any request we may have and ensure that our clients are comfortable and happy at every turn.
The food is always delicious and I know that Kevin and the other chef’s put a lot of effort into ensuring different and tasty dishes for each meal. Please extend our thanks to them for all their hard work.
We would also like to thank you for the very generous gifts yesterday – we are all so excited to come and spend some leisure time with you and enjoy the Spa (What a huge treat J).
Last but not least, a personal thank you for yourself. You truly keep everything together and organised so that your teams can work well together and you are a shining star for us always!
Looking forward to the next event with you – hopefully very soon!
Many thanks and kindest regards,
WHERE NEXT EVENT MANAGEMENT
I wish to thank you and Taryn and all your staff for the excellent service we received – from the time we entered your facility until the time we had to leave … very reluctantly, I might add! The venues and amenities are exquisite but the staff add so much value to the experience in its entirety. Our compliments to all for a job well done!
Executive PA – Tsogo Sun
Thanks Elrine, have an awesome day.
By the way, my boss was very impressed with the standard of food and service. He is a difficult man to please, so this is high praise indeed.
The spa experience was superb and we enjoyed every moment.
Thanks to Thaba Ye Batswana, we were impressed and will definitely use your facilities again.
Chamber of Mines South Africa
I would like to thank you and the staff for a wonderful stay at the lodge,, Everything was amazing,, The food, the service, the lodge,, There is no words that can explain how wonderful it was. The staf is sooooo friendly,, wow everytime I met someone,, the smile, they help, they chat,, I it soooo great to stay at a lodge with such friendly and helpful staff,, The lodge WOW WOW it is gorgeous,, I will recommend the lodge to all my people in Namibia,, Thank you very much and say thank you to all the staff.
Greetings from Namibia
The Management of SMEC South Africa would like to commend your team on the professional services rendered at our function on Saturday, 6 July 2013. The staff were top notch with a very welcome attitude of service excellence, from the ladies at reception through to the waiters with the evening function. Your chef presented outstanding food. A special note of thanks goes to Nicole with her brilliant co-ordination and organization skills which contributed greatly to the success of our event. It was an absolute pleasure dealing with her during the preparation leading up to the function. It is not often that we can say that everything worked like a well-oiled machine. You can be very proud of your staff!
Good day Peter, Taryn and Marius,
I just want to make use of this opportunity to let you know what excellent service we received from Elrine and Rogan these couple of weeks. Elrine always goes out of her way to assist with late minute bookings and changes etc. Rogan also assisted us yesterday with our programme which already started at 08H00. These 2 people are a real asset to your company.
Good Day Elrine,
First of all, thank you for all your hard work and dedication. We want to send a THANK YOU and tell you how much our delegates enjoyed and were extremely pleased with Thaba Ya Batswana as their home in the past year.
Kind Regards, Yiva Tiyo - Leadership Administrator, Human Resources Service Centre, JDG Trading Pty Ltd
Thank you for an absolute wonderful day – i was really stressing with the organizing of the event but felt 100% relaxed with all that pertained to TYB Your staff with special mention of Elrine is really what makes TYB an absolute wonderful venue for any function – yes the setting is lovely, the food delicious, the accomodation should be rated as 5*, but your staff are exceptional. well done – thanks , and for sure the next time round i will be in contact – the only problem is to better ourselves for the next time – very difficult to achieve. All our guests were “over the moon” with the food, setting, accommodation and our launch – some of which have stated that it’s been the best launch they have ever attended.
Luis Viva Afrika
A very big thank you to you and everyone at Thaba Ya Batswana that helped make our seminar a success. I greatly appreciate all your assistance during my stressing out sessions with planning the seminar. Will definitely be in touch to book the next function next year sometime. I have requested the proof of payment from our finance department, as soon as i receive same, I will email to you.
ARADHANA SOODYALL Branch Administrator
I do not know where to start in thanking you for all the hard work and long hours that you have put in to make our Company’s Strategy an absolute success. All the delegates are back at the office today and all the feedback, be it in writing or verbal is very positive. Thank you for going the extra mile in attending to all our staffs’ needs and requests with their stay. You assistance really made the Company’s Strategy a smooth running event. Taryn – thank you so much for your personal attention from arranging the diverse menu’s to the chocolates on the pillows, sorting out power lead problems, etcetera – it is really appreciated. From Sunita and myself, THANK YOU THABA YA BATSWANA for making our event a great success!
Mariétte de Nysschen
PA to TUMI TSEHLO SOUTH AFRICAN MINT COMPANY
Ons het toe Maandagaand in Thaba oorgebly in die nuwe aangeboude eenhede. Wat ‘n ondervinding. Dit is absoluut stunning! Die eenhede is ongelooflik grand en bevat ALLES wat ‘n traveller nodig het – tot ‘n flitslig, Peaceful sleep en Doom. Die kamers is super smart en enorm. Die badkamer is groot genoeg om in te dans! Op aankoms wag ‘n heerlike bottel rooi wyn en vrugte vir jou. Die koffie, ens is meer as genoeg met koekies. Hulle het tot ‘n I-Pod stand met speakers. Die beste van als is dat jy die vensters van hoek tot kant kan oopmaak vir vars lug en net so slaap en die bos voor jou sien. (Ek is mos ‘n Kapenaar en soek die vars lug (van die see) permanent). Dis net die goggas en muskiete wat gepla het. Dalk kan ek voorstel dat hulle dit oorweeg om nette voor die vensters te installeer. Dit sal seker die enigste klagte wees as ek mag kla. Hulle “attention to detail” is meer as 5 ster – en onthou, ek het al oral gebly en kan met gemak sê dat nie een plek waar ek al gebly het kan kompeteer met Thaba nie. Die ongelooflike tuin en bos uitlegte het soveel detail met hulle potte en watervalletjies voor elke eenheid. Ek gaan probeer om Aurecon se Marketing Bestuurder te oorreed om een aand daar te gaan oorbly. Hy is nog op honeymoon! – en hy reel al ons Global en local events, bv conferences, bosberade, ens. Hy bly in Gauteng. Hulle is ook so baie behulpsaam en professioneel, ag ek kan doodeenvoudig niks verkeerd sien van Thaba nie en kannie wag om weer daar te gaan bly nie. Hulle pryse is ook baie, baie goed (R1300,00 pp per nag B&B) en ek hoop hulle hou dit so. Ek moes Dinsdagaand noodgedwonge in OR Tambo City Lodge oorbly teen R1100,00 pp per nag. Geen room service, bar, ens nie en die kamers was super flou met ‘n klein plastic showertjie. Geen koekies of enigiets nie! Wou maar net vir jou baie dankie sê dat jy my laat weet het van Thaba Ya Batswana.
Suzette Dos Santos
Thaba Ya Batswana Conference Team,
Thank you for the tone you set for the year by helping us run a successful conference. I appreciated your unfailing attention to detail. With all the last minute snags, I worried that something would fall through the cracks, but you anticipated every contingency. Several participants commented on how well you had organized the event. We are fortunate to have you donate your time on occasions like this. On behalf of the merSETA , I express heartfelt thanks for all you do.
Senior Admin. Officer: Corporate Governance
Dra asb ons dank oor aan almal by Thaba wat gesorg het dat ons skool se afskeidsfunksie so ‘n reuse sukses was. Julle personeel het uit hulle pad gegaan om ons te akkomodeer, elke ‘detail’ wat gesorg het dat dit ‘n onvergeetlike middag was. Die skool het die rekening reeds vereffen, en dit blyk dat daar ‘n krediet op die rekening is, sal dit vir julle moontlik wees om dit aan Barbara oor te betaal? – net ‘n blyk van waardering vir die harde werk wat ingesit is- die personeel voel dat sy ‘n uitstekende diens gelewer het. Baie dankie – hoop ons kan weer volgende jaar van julle fasiliteite gebruik maak.
Today we had a very long and exhausting strategic session, which caused me to take off immediately when we finished. I then forgot my jacket, which I so much love. I only realized that I forgot it almost three later. What got me even more worried was that when I let there were close to ten people preparing the room for tomorrow. I then thought that any of those people would have taken it for him/herself. I was shocked when I got there to realize that they saw it and kept it for me to come back for it. Please extend my appreciation to the entire team, God will bless them for their honesty. Just to give you the reason for my worry – it is a Polo jacket that I bought from the biggest POLO shop in the United States. Thanks, once again.
Dear Reuben, Marius, staff and Management,
On behalf of Quinton and I, we would like to take this opportunity to thank Barbara for her assistance and efficiency before and on the day of our wedding – Saturday the 8th of May 2010. She made our wedding day very special and insured that all went according to plan. Her prompt response to our queries and attention to detail made us feel confident in her ability to arrange and plan our special day. She is most definitely an asset to your operation. To Thaba ya Batswana staff and Management thank you for offering us and our guest your five star hospitality, it was greatly received and appreciated. We felt honored to have shared our wedding day at your venue.
Quinton and Elize Germishuizen
Thanks so much for a very successful event yesterday –all clients (Brand Evolution & Absa) are very happy. From my side I can just say that I have yet to work with other 5 star venues with the same service levels as yours…your staff are super helpful, friendly, visible & I would like to commend especially Sizwe & Harry for their contribution yesterday. I will definitely recommend your venue to all of my other clients. Please remember to send me the final invoice for billing asap?
Many thanks and regards